Terms of Service

1. About Us

IBS provides technology consulting, CRM and marketing automation services, cloud architecture, data engineering, software implementation, training, and related professional services.

2. Acceptance of Terms

By using this Website, you confirm that:

• You have read and understood these Terms
• You agree to comply with them
• You are at least 18 years old or have appropriate authority
• You will use the Website only for lawful purposes

We may update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.

3. Use of the Website

You agree that you will not:

• Use the Website in any unlawful or fraudulent manner
• Attempt to gain unauthorised access to our systems
• Introduce viruses, malware, or harmful code
• Interfere with the Website’s operation
• Copy, scrape, or reproduce content without permission
• Impersonate any person or organisation

We reserve the right to suspend or terminate access if these Terms are breached.

4. Services and Content

4.1 Service Information

The Website provides information about IBS services including:

• Salesforce and CRM consulting
• Marketing automation platforms
• Cloud and data services
• Integration and development
• Training and managed services

All descriptions are provided in good faith but do not constitute binding offers unless confirmed in a formal contract, Statement of Work (SoW), or Order Form.

4.2 No Professional Advice

Content on this Website is for general information only and does not constitute legal, financial, or technical advice.

5. Intellectual Property

All content on this Website, including:

• Text, graphics, logos
• Design, layouts, diagrams
• Methodologies and frameworks
• Documents and downloads

is the property of IBS or its licensors and protected by copyright and intellectual property laws.

You may not reproduce, distribute, or modify any content without written permission.

6. Client Contracts

Where IBS provides services to clients:

• Services are governed by a separate contract or SoW
• These Terms do not replace contractual agreements
• Pricing, deliverables, and SLAs are defined in client contracts
• In case of conflict, the contract terms take precedence

7. User Submissions

If you submit information via contact forms or email:

• You warrant the information is accurate
• You grant IBS permission to use it to respond
• You must not submit confidential third-party data without consent
• We may retain communications for business purposes

8. Privacy and Data Protection

Use of personal data is governed by our Privacy Policy.

By using this Website, you consent to such processing in accordance with that policy.

9. Third-Party Links

The Website may contain links to external sites. IBS:

• Does not control third-party content
• Is not responsible for external privacy practices
• Does not endorse external services

Use of third-party sites is at your own risk.

10. Disclaimers

To the fullest extent permitted by law:

• The Website is provided "as is"
• We do not guarantee accuracy or availability
• We do not warrant uninterrupted service
• We may modify or withdraw content at any time

11. Limitation of Liability

IBS shall not be liable for:

• Indirect or consequential losses
• Loss of profits or revenue
• Business interruption
• Data loss
• Damage arising from Website use

Nothing in these Terms limits liability for:

• Death or personal injury due to negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

12. Indemnity

You agree to indemnify IBS against any claims arising from:

• Your misuse of the Website
• Breach of these Terms
• Violation of third-party rights

13. Availability

We aim to keep the Website available but:

• Do not guarantee uptime
• May suspend access for maintenance
• Are not liable for outages

14. Acceptable Use

You must not use the Website to:

• Transmit unlawful material
• Harass or harm others
• Distribute spam
• Reverse engineer systems
• Conduct security testing without consent

15. Termination

We may suspend or terminate access:

• If Terms are breached
• For security reasons
• To protect our business interests

16. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

17. Complaints

If you have a complaint, please contact:

We aim to respond within 10 business days.

18. Changes to These Terms

We may update these Terms at any time. The latest version will be posted on this page with the revised date.

19. Contact Information

For any questions regarding these Terms: